Privacy Policy

Information We Collect

We collect the following categories of information:

• Information you provide directly: if you submit our feedback form, we collect your responses and any optional personal information you choose to provide, including your name and email address.
• Usage and device information: browser type, device type, pages visited, time spent on pages, approximate location (city/region level), and IP address collected through analytics tools.
• Cookie data: cookie identifiers used for site functionality and analytics.

We do not require user accounts and do not intentionally collect sensitive personal information.

How We Use Information

• Operate and improve the Cotina website and user experience
• Understand site performance and usage patterns through analytics
• Review and respond to feedback or questions you submit
• Maintain security, detect abuse, and troubleshoot technical issues

Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality and analytics.

• An access cookie is used to remember early-access status where applicable.
• Google Tag Manager and Google Analytics are used to measure traffic and engagement.

You can control cookies through your browser settings. You may also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Service Providers and Disclosures

We may disclose information to service providers that process data on our behalf, including:

• Google (for analytics and tag management)
• Resend (for delivery of feedback form emails)
• Infrastructure and hosting providers that support website operations

We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

No Sale or Sharing of Personal Information

Cotina does not sell personal information for money. Cotina also does not share personal information for cross-context behavioral advertising as those terms are used in certain US state privacy laws.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including operational, legal, and security purposes.

• Feedback submissions may be retained in our business email systems.
• Analytics retention is controlled through Google Analytics settings.

US Privacy Rights

Depending on your state of residence, you may have rights to request access, correction, or deletion of certain personal information, and to appeal a denied request.

To submit a privacy request, email us at info@cotinashop.com with the subject line "Privacy Request." We may need to verify your identity before completing a request.

Third-Party Links

Our website contains links to third-party retailer websites. We are not responsible for the privacy practices of those sites.

Future Affiliate Disclosure

Cotina may participate in affiliate marketing programs. This means we may earn a commission if users click links to retailer websites and make purchases. This does not impact the price you pay.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date at the top of this page.

Contact

If you have questions about this Privacy Policy, please contact us at: info@cotinashop.com.