Privacy Policy

Information We Collect

We collect the following categories of information:

• Information you provide directly: if you submit our feedback form, we collect your responses and any optional personal information you choose to provide, including your name and email address.
• Email newsletter: if you subscribe to our email list, we collect the email address you provide.
• Usage and device information: browser type, device type, pages visited, referring pages, time spent on pages, approximate location (city or region), IP address, and similar diagnostic information collected through analytics tools.
• Cookie data: cookie identifiers used for site functionality and analytics.

We do not require user accounts and do not intentionally collect sensitive personal information.

How We Use Information

• Operate and improve the Cotina website and user experience
• Understand site performance and usage patterns through analytics
• Review and respond to feedback or questions you submit
• Send you email newsletter updates about new arrivals and blog/editorial content, if you subscribe
• Maintain security, detect abuse, and troubleshoot technical issues

Email Newsletter

Subscribing to our email list is entirely voluntary. When you provide your email address to subscribe, you are opted in immediately (there is no separate confirmation step).

• Subscribers receive emails about new arrivals/product drops and blog/editorial content.
• Every email includes an unsubscribe link, and you may unsubscribe at any time.
• You can also request removal by emailing info@cotinashop.com.
• We do not sell your personal information or use it for cross-context behavioral advertising.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember certain preferences, measure website performance, and understand how visitors use the site.

• An access cookie is used to remember early-access status where applicable.
• Google Tag Manager and Google Analytics are used to measure traffic and engagement.

You can control cookies through your browser settings. You may also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

Service Providers and Disclosures

We may disclose information to service providers that process data on our behalf, including:

• Google (for analytics and tag management)
• Resend (for delivery of feedback form emails)
• Email service providers that help us manage and deliver newsletters
• Infrastructure and hosting providers that support website operations

We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

No Sale or Sharing of Personal Information

Cotina does not sell personal information for money. Cotina also does not share personal information for cross-context behavioral advertising as those terms are used in certain US state privacy laws.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmitting information over the internet or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including operational, legal, and security purposes.

• Feedback submissions may be retained in our business email systems.
• Newsletter email addresses are retained until you unsubscribe or request deletion.
• Analytics retention is controlled through Google Analytics settings.

US Privacy Rights

Depending on where you reside, applicable law may provide you with certain privacy rights, including the right to request access to, correction of, or deletion of certain personal information, and to appeal a denied request.

To submit a privacy request, email us at info@cotinashop.com with the subject line "Privacy Request." We may need to verify your identity before completing a request.

Children's Privacy

Cotina is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it as required by applicable law.

Third-Party Links

Our website contains links to third-party retailer websites. We are not responsible for the privacy practices of those sites.

Future Affiliate Disclosure

Cotina may participate in affiliate marketing programs. This means we may earn a commission if users click links to retailer websites and make purchases. This does not impact the price you pay.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the Effective Date at the top of this page.

Contact

If you have questions about this Privacy Policy, please contact us at: info@cotinashop.com.